
Frequently Asked Questions (FAQ)
What types of travel services do you offer?
We offer customized travel packages, including accommodation, guided tours, transportation, and special experiences. Our services cater to various interests such as cultural, adventure, luxury, and wellness as well as yoga retreat travel.
How can I book a trip with your agency?
You can book a trip through our website, contact us via email or phone/Whatsapp, or visit our office. Our travel experts will assist you in planning and booking your perfect vacation.
Do you offer tailor-made travel itineraries?
Yes, we specialize in creating personalized travel itineraries based on your preferences, budget, and travel style. Just let us know your requirements, and we’ll craft a unique experience for you.
How do I make a payment?
We accept various payment methods, including bank transfers, Google Pay, PayNow and PayLah!. Payment details will be provided during the booking process.
Is there a deposit required when booking?
Yes, a deposit is required to confirm your booking. The amount and payment schedule will be outlined in your booking agreement.
What is your cancellation policy?
Our cancellation policy varies depending on the specific services and packages booked. Please refer to the terms and conditions provided on our website or during the booking process or contact us for detailed information.
Do you offer travel insurance?
We highly recommend purchasing travel insurance to protect against unforeseen events. We can assist you in finding a suitable travel insurance policy.
What destinations do you specialize in?
We offer a wide range of destinations, including popular and off-the-beaten-path locations worldwide. Our current focus includes Asia, Europe, Africa, and more.
Do you offer group tours?
Yes, we offer both private and group tours. Group tours are a great way to meet new people and explore destinations with a knowledgeable guide.
I am a solo traveler how can I join your tours?
Our group tours are customized for each group of travelers be it if you are a solo, couple, family or friends.
Can I customize a package that I see on your website?
Yes, all our packages can be customized to fit your preferences. Contact us to discuss your needs, and we’ll tailor the package accordingly.
Do you provide special packages for honeymooners or special occasions?
Yes, we offer specialized packages for honeymoons, anniversaries, birthdays, and other special occasions. Let us know your requirements, and we’ll create a memorable experience.
Will there be a local guide on the tours?
Yes, we provide experienced local guides who are knowledgeable about the destination, culture, and history. They will ensure you have an enriching experience.
What should I do in case of an emergency during the trip?
We provide 24/7 customer support for any emergencies during your trip. Contact our dedicated support team, and we will assist you promptly.
Can you arrange special requests, such as dietary preferences or accessibility needs?
Absolutely. Please inform us of any special requests or requirements when booking, and we will make the necessary arrangements.
How can I provide feedback about my experience?
We value your feedback! You can share your experience through our website, on google, email, or on our social media platforms. Your feedback helps us improve our services.
Do you offer loyalty programs or discounts for repeat customers?
Yes, we offer special discounts and loyalty programs for repeat customers. Contact us to learn more about our exclusive offers.
Feel free to adjust these questions and answers to suit the specific offerings and policies of your boutique travel agency.