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Privacy Policy

1. INTRODUCTION
Dream Valley Destination (“we,” “us,” “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the Personal Data Protection Act 2012 (“PDPA”). By using the site, you are agreeing to this privacy policy. Please read it carefully.
2. COLLECTION OF PERSONAL DATA
We collect personal data from you in the following ways:
  • When you book travel services with us (e.g., name, contact details, passport information).
  • When you visit our website and fill out forms or interact with our online services
  • Through communications with our customer service team.
3. USE OF PERSONAL DATA
We make use of the personal information we collect for the following reasons:
  • To process and manage your bookings and travel arrangements.
  • To communicate with you regarding your bookings and provide customer support.
  • With your consent, we will send you promotional materials and information about our services.
  • To improve our services and website.
4. DISCLOSURE OF PERSONAL DATA

We may share your personal data with the following third parties:

  • Travel service providers (e.g., airlines, hotels) to facilitate your bookings.
  • Our business partners and affiliates for marketing purposes (with your consent).
  • Government authorities and law enforcement agencies when required by law.
5. DATA PROTECTION MEASURES

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, modification, or destruction. These measures include:

  • Encryption of sensitive information.
  • Secure storage facilities.
  • Regular review and update of our security practices.
6. RETENTION OF PERSONAL DATA

We keep your personal information for as long as it is necessary to accomplish the objectives for which it was obtained or as required by law. Once your personal data is no longer needed, we will securely delete or anonymize it.

7. ACCESS AND CORRECTION
We process personal information solely for the purposes for which it was collected. We make reasonable efforts to ensure that the personal information we process is accurate, complete, and current; but, we rely on you to update or rectify your personal information whenever needed. You have the right to view and update your personal information held by us. If you wish to make a request, please contact our Data Protection Officer using the contact details provided below.
8. WITHDRAWAL OF CONSENT

You may withdraw your consent to our use of your personal data at any time by contacting our Data Protection Officer. Please note that withdrawing consent may affect our ability to provide you with certain services.

9. TRANSFER OF PERSONAL DATA
If we transfer your personal data to a foreign jurisdiction, we will take steps to ensure that the data is accorded a level of protection comparable to that provided under the PDPA.
10. COOKIES AND TRACKING TECHNOLOGIES
Our website employs cookies and other similar technologies to improve your surfing experience. Your browser’s settings allow you to manage your cookie options. For more information, please refer to our Cookie Policy.
11. UPDATES TO PRIVACY POLICY
We may amend this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The amended policy will be made available on our website, with the effective date.
12. CONTACT INFORMATION

If you have any questions or concerns about our privacy practices, please contact our Data Protection Officer at:

Dream Valley Destination
Email: info@dreamvalleydestination.com
Phone: +65 1234 5678

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